Customer Testimonials
From the time we walked on the lot to the time we drove off in my new Honda HRV our experience was hands down the smoothest and easiest experience. We got the opportunity to work with Corey Eshleman and he was awesome. Very down to earth and listened to what we needed and wanted. Can’t say enough wonderful things about him and Honda of Covington!
Great experience! Awesome customer service and good people. They also have a great coffee machine while you wait
I am not one to jump in to a purchase without doing "homework." They were so incredibly patient with me until I was able to make a decision. Once I had my car picked out the buying experience was easy, almost too easy! 😆 Eddue was fantastic. Thank you for a great car buying experience.
David Nguyen was incredibly genuine, extremely informative took his time and sold us a brand new Honda Accord SE. Him and Brett had me out of there with a brand new vehicle in no time and I’m extremely happy. David showed me every feature, the car had and I left very very happy. Brett was extremely nice and walked through everything with us at signing. Would recommend Honda of Covington to anyone looking to get the best! Thank yall so much!
Tommy was a courteous and informative salesperson at Honda of Covington. I can highly recommend him!
If you are in the market for a new Honda vehicle, Honda of Covington is where you must go. Competitive pricing, excellent sales staff, great selection of vehicles. Ask for Daniel Green, no hassle, no pressure and he is extremely knowledgeable on all Honda Products! You will not be disappointed.
I would like to share my experience about getting my vehicle with Honda Covington. Our sales was Joe. He was very professional honest hard-working go out of his way to do anything you can to make me feel better about buying a new vehicle and making sure I had enough warranty and different things for my vehicle at my age I really appreciate my experience and I would highly recommend this company in my salesman Joe to anyone that wants honest help with the purchase of a new vehicle or any vehicle the company over there at honda covington is ... Read More Google - Nov 3, 2026
Joe Pittari was my sales associate at Honda. Purchasing this Honda CRV HYBRID was so easy and seamless. Joe called me as soon as I made an inquirer. He answered all my questions. Texted information and pictures of the exact car I was interested in and also sent me the cost including tax and license. I made an appointment at Honda of Covington and two days later I drove away from Honda and my brand new car. Joe was kind, knowledgeable and efficient. Joe made the whole transaction easy. Honda of Covington will be my new Honda Of choice. I ... Read More Google - Nov 2, 2026
You’re received with a smile and taken care of immediately. Everyone is kind, respectful, and knowledgeable. Service department is quick and reliable. I travel from Metairie just to get their service because it is that much better. I highly recommend.
Daniel Green is the best
Customer service was great.
Joe was an amazing salesman. We enjoyed his attention to us during our experience. He is a dedicated salesman and takes care of his customers for sure! Thank you Joe for your service in and out of the showroom!
Outstanding service every single time! DJ at Honda of Covington, LA, always goes above and beyond to make sure my Honda Accord gets everything it needs while making sure I take full advantage of all my warranty benefits. DJ explains every step and truly looks out for his customers. The entire service team is amazing! I drive all the way from the Westbank, passing several Honda dealerships, just to receive the top-notch service they give and my family. That says it all! Thank you, DJ, and the entire Honda of Covington team! You are truly appreciated!
I came in for an oil change. Everything went well and it was very easy. They have a nice waiting area with plenty of places to sit
DJ Lovas and all of the service team are always professional and efficient when conducting their business.
Excellent experience from the sales department, Paige Tarleton is the person that will hook you up! I definitely recommend Honda of Covington!
Very nice crew. I was in and out in a short period of time. 1st service on our new Honda.
Great service! Thank you!
Great customer service. I drive 50 mins from home to have my Pilot serviced here.
Brandon was extremely helpful
My experience at Honda of Covington was overall a positive one. I got the car I wanted but when it came to financing the pressure put on me to purchase three service contracts was unnecessary. When the customer says no there should be no more said but this was not the experience. The finance person kept hammering at me till I gave in. This tarnished my experience and left me wondering if I did the right thing. Since then I used my option to cancel for a full refund.
I bought a Honda CRV from them and enjoyed it until I totaled it out. I lived in Ponchatoula and didn't want to have to drive that far, sit around for minor oil change, etc. or drop it off for something major so I decided to go with a dealer closer to my home or I would've bought another CRV. I'm glad I didn't because I ended up buying a Nissan that runs much quiter and is more comfortable. If/when I need another car it'll be a Hyndai Tusconlike my wife bought. It beats ... Read More Google - Oct 25, 2026
Everything love the family there ❤️
Brandon took great care of us.
They were very busy, I understand, but TELL ME I MAY BE HERE 2-3 HOURS , then I can decide what I want done or come back another time. Then after I’ve expressed my 100 year old mother needs to get out of here and eat and you say it’s only a few minutes more and after 15 minutes we go outside and I have to go inside and TELL YOU my van is ready and sitting parked out front.
(Translated by Google) Very good, excellent, no long wait. (Original) Rất tốt, rất tuyệt vời, không phải chờ đợi lâu
Daniel Green is probably the best salesman in the business
We always get first class service at Honda Of Covington
Greg rocks!
I had an amazing experience from the beginning to purchasing. Mr. Joe was amazing, he made sure I understood all the features and everything I needed to know about my car. Any questions I had he answered.
I had a great experience at Honda in Covington, and I want to give a special thanks to Daniel Green for his outstanding customer service! He was very helpful, professional, patient, and made sure I felt comfortable throughout the entire process. He took the time to answer my questions and made the experience smooth and stress-free. It’s always a pleasure doing business with someone who genuinely cares about their customers. If you’re looking for great service, I highly recommend asking for Daniel Green at Honda in Covington. Thank you for making my experience a great one! I truly ... Read More Google - Oct 17, 2026
Service has really gone downhill. I had an appointment for an oil change and it took 2 hours. Much easier to go somewhere else and get it done in half the time.
The service department at Honda of Covington is courteous, efficient, and professional. I highly recommend them.
Did a walk in oil change took little over an hour. Which was what they promised.
I needed new tires and an alignment, as my car was very out of alignment and had ruined my tires and made my car drive wonky down the street. The staff was friendly, professional and helpful in explaining what was wrong, what they needed to do to fix it and they offered several different options for tires that would fit my car. Everything was done in a timely manner and they took extra care to keep the car clean and squared away. It drives like a brand new car now and I feel safe knowing I got great tires and ... Read More Google - Oct 15, 2026
I Had the auto butler detail done on my 2026 passport and it came out looking great. Thanks.
It was a very good experience and Joe Pittarl was awesome!
Mr. D. Green is a very patient Salesman and Very friendly.
My salesman, Joe Pittari, was excellent. Very friendly and very informative, and he didn’t push anything on us, just answered all our questions and gave us his thoughts when asked.
Our salesman was very friendly & knowledgeable. Everything went quickly & was easy.
10/10 they were able to take me without a schedule and was able to diagnose the issue and make the repair in the same day! Honda of Harvey couldn't diagnose it within a year.0
Great service. They did not try to sell me anything extra
First time buying a car, our salesman Paul Montoya was fantastic! He was straightforward and easy to work with. Next time I’m in the market for a new car I’ll definitely be visiting Paul again- he answered all of my questions with patience and his knowledge of the vehicles was outstanding. We had a great experience with him.
I had a great experience at Honda of Covington everyone was so helpful! I felt very taken care of!
Service department is very professional. Excellent work. Mr Carl knows Honda vehicles inside and out.
Well, I’m driving my fourth Honda Accord so I’m sure you won’t be surprised that the exceptional recommendation that I give for them.. I’ve been doing business now with Honda Of Covington for probably 10 years.. I’m very satisfied with their commitment to customer satisfaction, As well as prompt and full service.. Thanks again for a visit that was well received.. Kg
My 1 star is solely for the kindness of the staff, and it’s mainly for Tom in the sales department, who sold me my car.The service department BARELY deserves the 1 star.
As someone who works in customer service, I understand that kindness matters, but kindness doesn’t mean much when the actual service is subpar. I bought my car from this dealership, and it’s also closer to where I live now. I’ve brought it here for multiple services, and although the employees were always kind, I ALWAYS felt like I was being left in the dark about ... Read More Google - Oct 2, 2026
Subject: Formal Customer Service Complaint – Honda of Covington
Dear Honda of Covington Management,
I am writing to formally express my disappointment with the customer service I received during my recent experience at Honda of Covington.
Unfortunately, my interaction with an employee named Eddie was extremely unpleasant. His attitude was rude, dismissive, and disrespectful, and I did not feel that I was treated with the level of professionalism and courtesy that a customer should expect from a Honda dealership.
I believe that customer service representatives are an important reflection of the dealership, and interactions like this can have a significant impact ... Read More Google - Sep 25, 2026
I would not recommend spending one dollar at this dealership. Bought a 2023 ridgeline in mid April 2026. Certified pre owned. Also bought their extended warranty. I took the vehicle in for an oil change at 45k miles. It needs a battery according to them and the sales department is not willing to take care of a customer that is less than 3 months after purchase. This repair would have cost the dealership less than 200 dollars. Now they will not ever get a dollar from me. I will tow it to Slidell or across the lake before it goes back to them
Poor communication plus insane 6 hour wait time for an oil change. If you can go anywhere else.
I wrote a negative review on 5/19/26 about a refund I did not get. On May 22,2026, a check was cut for my refund amount which I have received and deposited. Thank you HONDA OF COVINGTON for sending my check so quickly. Like I said before, my refund must have fell through the cracks but the right person monitors and took care of the issue immediately. Thank you and yes I will continue using HONDA OF COVINGTON in the future.
Update as of September 2026 I have never heard from the dealer to apologize or offer any remedy for the below shady experience. In summary they changed the agreed upon price prior to signing documents. I caught it and mentioned it and was showed a piece of paper with the agreed upon price scratched out (happened after we sat and negotiated and before signing documents) This was the third car I purchased and / or leased from Honda of Covington. I will never visit this dealership again and highly recommend Honda of Slidell or Royal Honda in Metairie. Its worth the drive.
... Read More Google - May 18, 2026
Went in for a oil service appointment and dropped my car off at noon. When I came to pick my car up after 5pm I was told the car was outside and ready to go. I paid and took my keys only to find the cabin air filter cover just sitting on my dash. I informed the service writers and installed it myself. On the way home my protective plate under my engine fell down damaging it. I had to pull on side of the interstate during rush hour. When I contacted the service department and told them about my ... Read More Google - Apr 17, 2026
I typically always have a good experience but this oil change my engine cover was lost. Upon noticing I called because I live 45mins away but was brushed off and told I never had one. Which sucks before normally I have excellent service.
Called to purchase a 2020 nissan armada. Agreed to purchase. Offered a 1000 not refundable deposit or to docusign purchase remote but they declined the sale. 30 minutes later they sold the vehicle out from under me. This is your typical used car dealer. Beware of doing buisness here.
It’s ridiculous the service department and how they do things. I have had multiple issues. Then you post here to warn others and they want you to please give them a 5 star so they say they are sorry. And promise you things and then nope they back to the old stuff again!
BUYER BEWARE. Do not purchase parts from this location. Customer Service is non-existant. I ordered in December, estimated delivery time was 7-10 days. It's now 6 weeks later, and no status update. I have tried calling multiple times, and am placing on hold endlessly. I've emailed several times and get no response.
Daniel Green is my go to for every time I buy a car. We just purchased our 3rd vehicle from him at Honda and I love it. He makes the process easy and stress free with no pushing or feeling like you have to leave with something or being up sold. I've always left happy and have sent many family and friends his way.
AMAZING DEALERSHIP, AND BEST SALESPERSON I HAVE EVER DEALT WITH. PURCHASED A USED VEHICLE AND JOE HAD IT PARKED OUT FRONT READY TO TEST DRIVE WHEN WE ARRIVED. QUALITY VEHICLE, EXACTLY AS DESCRIBED IN AD. JOE GOT THE ANSWERS TO QUESTIONS WE HAD. JOE WAS COURTEOUS, PROFESSIONAL AND EFFICIENT. OWNER OF DEALERSHIP DOES NOT ALLOW ANY DISRESPECT OR BAIT AND SWITCH GAMES LIKE OTHER DEALERSHIPS, AND YOU CAN TELL EMPLOYEES ARE HAPPY (THEY STICK AROUND A LONG TIME)...THAT TELLS ME EVERYTHING I NEED TO KNOW ABOUT THIS DEALERSHIP. HIGHLY RECOMMEND JOE AND HONDA OF COVINGTON.
I have mixed feelings about Honda of Covington. On the positive side, they typically get my vehicle in and out very quickly, which I appreciate. However, there are areas where the customer service experience falls short.
When I walk into the service area, the advisors rarely greet anyone, even if they’re not actively helping another customer. Rather than a welcoming “We’ll be right with you,” it usually takes me approaching them first and being met with a brief “I’ll be with you in a minute.” It gives off a dismissive or “snobby” impression that doesn’t reflect ... Read More Google - Aug 23, 2025
The guy from finance before finishing my closing tried SO hard to sell me an extended warranty for my car. Saying that a BRAND NEW HRV 2025 would brake easily within 2-3 years. LOL pathetic and embarrassing behavior just to make some extra dollars. Someone feed him some corn, he is starving for extra money. Management take some action and I will follow up when coming to get parts because I am a loyal client. But that behavior was not tolerated.
*This review is regarding the sales department*
Had a terrible experience here due to a man named Greg. I initially walked in and was greeted by Walter who was kind and showed me a beautiful Honda Civic hybrid. When we started talking numbers, Walter sent Greg over to discuss about the trade in value for my current vehicle. Greg was rather disrespectful and distasteful in the way he handles business. What really got to me so much so that I came here to leave a review was the way Greg really just talked down to me. No one should EVER ... Read More Google - Jun 30, 2025
Carafully check your warranty: I purchased a 2019 Honda Pilot from Honda of Covington based on the salesperson’s repeated claims that it came with a 12-month/12,000-mile bumper-to-bumper and 7-year/100,000-mile powertrain warranty under the HondaTrue Used program. After the sale, I discovered that the car actually only has a 100-day/5,000-mile limited powertrain warranty — far less than what was promised. I wasn’t given any written warranty details at the time of sale, and when I asked for clarification, I was told to check with a local dealership. Honda confirmed no certified coverage exists. I paid more than other ... Read More Google - Apr 21, 2025
i Have a 2008 Honda Civic. Service dept wont work on car even though it it was purchased there. I was told it was too oldto work on.
I used to love this dealership to service my Hondas. I have gone for years with different cars. I always had Paul as my advisor but he’s no longer there. This last experience was less than ideal. From the issue with the service ( in which a bolt in my engine not properly replaced, resulting in all oil spraying out) to the advisor getting defensive when I called multiple times about it “we TOLD you that you had an oil leak”.. mind you.. this was all the oil in my engine, twice over.. I asked for the service manager and ... Read More Google - Feb 24, 2025
Peyton at Honda of Covington is one of the worst sales people I or my wife has ever had the pleasure of dealing with. He was rude. Aggressive and laughed at my wife when she was asking a question. When asked to speak to a manager, he said we were wasting our time because he would just tell them the same thing he was. I would never do business with this store and I can see why their reviews are low.
I have a leased CR-V and I came in last month with a spare on and asked that nothing be done until after speaking to me. I was not informed before the tire was patched even though I asked twice and was specifically told by an associate that they would find me and ask before doing anything. However, y’all did the work without asking. The wait was ridiculous and the price was astronomical. I cannot believe I payed $60 and waited 2 whole hours for a tire patch. Unreal. But since it was done without my approval, I had no choice ... Read More Google - Dec 28, 2024
I had an appointment to have my car serviced. I waited 1hr 50 mins and walked up to ask about the status of my car. They told me it was finished. It had been sitting in the lot for 30 mins and no one bothered to tell me that it was ready.
My husband and I recently purchased a new Honda vehicle from Honda of Covington. We were more than pleased with the exceptional service and attention shown to us by Walter Keller. He was outstanding! He was professional, patient, efficient, personable, knowledgeable and polite at all times. He was not pushy, which both my husband and I appreciated more than anything. This was a big purchase for us and we needed to be thoughtful and thorough as we took our time. Walter understood our needs and assisted us every step of the way. Honda should be proud to employ such a ... Read More DealerRater - Dec 8, 2024
Updare i changed my review to one star. After six weeks, the dealer still owes us money on the incorrect sales bill. I can't get a reason why, other that it is their policy. I've never had a vehicle take so long to process. I'm very disappointed David and the team at Honda of Covington did a great job getting us into the Ridgeline Dark Edition we were seeking. David was very thorough and professional.
Honda of Covington worst experience had a car lined up for purchase had my credit approved and 10k in hand only to get there before my appointment and tim telling me when I arrived that they sold it. Do not buy or trust they can’t honor their word smh
Mr.Jerry Mclamore was AWESOME,professional.knowledgeable,and pleasant to work with. It’s sales people like Mr.Jerry that has my business for life.
This was our second pilot that we bought from Honda of Covington and our experience was as good as the first visit to your dealership. Paul Montoya was very professional and knowledgeable. He made our experience in buying our new pilot so easy and very on stressful unlike most dealers . It was a pleasure dealing with Paul from the time he met us at the door when we arrived until leaving with our new pilot.
I recently had the pleasure of purchasing a pre-owned 2025 Honda Pilot Touring from Honda of Covington, and I am delighted to share my outstanding experience. From start to finish, the process was seamless and exceeded all my expectations.
Customer Service: 5/5
The staff at Honda of Covington were exceptional. From the initial greeting to the final paperwork, everyone was professional, knowledgeable, and genuinely committed to ensuring I had a positive experience. My sales representative, Joe Pittari, was particularly impressive. He took the time to understand my needs and preferences, offering insightful advice and answering all my questions with patience and expertise. ... Read More DealerRater - Aug 20, 2024
Definitely do a thorough inspection or take the car to a mechanic before purchasing a used car from these guys. I bought a used SUV from this dealership from out of state which probably isn’t smart, but I trusted the sales team to be transparent with issues based on it being a major brand auto dealership. I was told the tires were inspected and in good shape, the drive belt was replaced, that all kinds of thorough inspection work was done, blah blah blah. Turns out the rubber in the tires was cracking at every seam, and needed to ... Read More Google - Jul 26, 2024
We drove from Houston to Honda of Covington, LA just a few days after having our vehicle damaged from Beryl hurricane.
We could not be more pleased with Paul M (sales) as he interface with us and was extremely patient with our weak internet service as we waited for recovery from the storm. He greeted us with caring and kind hospitality after our 5 1/2 hour drive.
Both Paul and Ben C (financing) were extremely professional, personable., transparency, superlative and respectful.
Paul M went above and beyond for us. I'd be willing to drive all the way back to Honda of ... Read More DealerRater - Jul 18, 2024
Daniel Green is very easy to work with and honest! If you want a Honda go see Daniel, he will take care of you!
Very happy with the sales person, dealership and most of all the product. Honda makes well crafted vehicles. This is our third Pilot.
My family has bought 4 vehicles through Daniel at Honda of Covington. Daniel is now who I recommend to everyone I know looking for a vehicle. My MIL and cousin have both gotten vehicles through him. He listens and isn't pushy. He is knowledgeable and patient. Best dealer in the area!
I have purchased 4 vehicles from Daniel, starting in 2014! He is very knowledgeable, attentive, accessible but also no pressure whatsoever! He is the absolute best there is and I am so happy to have found him!
Super awesome dude. Very knowledgeable . Seemless sale. I will definitely go back to Honda of Covington.
Matts great!! Very patient and professional. Friendly and nice and honest . Go here to buy a car
I have dealt with Matt and Thomas Miller for many years now. I trust them to make me a fair deal. Will always use them. This is my 3 rd card from them
The salesman, Matt, made this a very pleasant experience. He was very knowledgeable and willing to answer any and all questions.
CHECK FOR THE SPARE TIRE! We bought a new 2023 Accord Hybrid last June. While I'm happy with the car, there's something very important that I did not know until now! When we went to put the spare tire on the car because our tire had a tear in the sidewall, we discovered that our car did not come with a spare tire, jack, or the tire repair kit! I've never bought a brand new car that didn't have a spare, so I didn't even think that was something I needed to check for. All of ... Read More Google - May 26, 2024
I was treated well and love my car. Matt listened and delivered what I asked for. I’m glad I was able to buy from my neighborhood dealership.
Horrible Service Advisor Jacob Caraway. He's dishonest. I was overcharged for work only a dealership could do... I called in and requested a service quote to flash the computer on my vehicle ($160)... I had my vehicle towed from one shop to Honda of Covington... When they received my vehicle everything changed... Jacob Caraway was the most ridiculous service advisor I have ever dealt with... Instead of advising he's more concerned with what work the other shop did to the vehicle (which I had explained to him before my vehicle was towed in), he also charged me a $200 upcharge ... Read More DealerRater - May 1, 2024
The dealership was clean and welcoming! I felt very welcomed by Daniel and the other team members. Daniel made sure that I was getting a great price as a recent college graduate and 1st year teacher. He was very personable and kind.
Matt was very helpful but not pushy. He gave us his opinion about the cars and he was honest and I felt like he was genuinely trying to get us the best deal. I would definitely work with Matt in the future.